"I am constantly getting redirected to webpages that won't let me click them off. One example is this page: hxxp://pcsupportmessage.com/51/d2/index.php?id=329380684&
I've tried everything to get rid of this potential Malware or Virus, but have had no success. The only thing that seems to work is resetting the settings in Chrome. That works for about 30 minutes or so, but then the redirects begin again."
What is pcsupportmessage.com?
pcsupportmessage.com performs the changes of users' original search engine as well as homepage via plug-ins, BHO( Browser Helper Object), WinslockLSP and other sorts of forms. Undauntedly, it's a browser hijacker. It lists the following browsers with reputations as its hunting goal: Google Chrome, Internet Explorer, Firefox, Opera and others.
Once the browser has been attacked bypcsupportmessage.com, the user’s browser will act weird, like you are forced topcsupportmessage.com or other spam websites, inexplicable ads pop up and advertising webpage replaces your desired ones though you entered the right URL. Besides, strange websites addresses are automatically added in your favorites.
Attention must be paid.
There is a pop-up floating on the pcsupportmessage.com saying: It is recommended that you update your Flash Player to the latest version available. Please click 'Accept' and 'Install' to continue. You are strongly suggested not to do anything it tells you. Otherwise, you will install junk programs like adware, browser hijacker and trojan instead.
The unwanted consequences is the price of having pcsupportmessage.com.
# Computer speed. Computer speed is dragged down because pcsupportmessage.com executes many processes in the background, which are taking up computer memory and consuming system resource.
# Annoying advertises. Ads are being injected on your every open webpage by pcsupportmessage.com in order to prompt products and service and try to make you buy them.
# Privacy data release. Tracking cookies may have added to the infected computers. You need to pay attentions to your confidential information like passwords, credit card details and account details.
# Further infection. The former strong computer system has been corrupted. As a result, other infections like adware, browser hijacker, trojan, worm and rogueware may be offered good chance by pcsupportmessage.com to show up on your vulnerable PC.
Follow the Workable Steps to Remove pcsupportmessage.com out of Browsers.
Lesson 1: Remove pcsupportmessage.com Manually from Your Computer
Before the removal: you need to go to end the running processes related to pcsupportmessage.com in the task manager: click Ctrl+Alt+Del together to get the task manager; search for the suspicious or unfamiliar processes to end. ( in case you will encounter the claiming that pcsupportmessage.com is running and you can't uninstall it.)
( considerate tip: manual removal requires expertise and consumes a lot of time. If you mean to make the pcsupportmessage.com removal simple and easy, you may consider downloading and installing the official version SpyHunter to get rid of pcsupportmessage.com. Just want to make sure you know you have a perfect choice.)
1. remove pcsupportmessage.com from the control panel
- Click Start and then choose Control Panel.
- Click Programs> Uninstall a program or Program and Features(for Windows 7,8, Vista)
- search for the unwanted or unknown programs; right click it and then choose Uninstall.
2.1 Remove pcsupportmessage.com add-ons from Internet Explorer
- Open Internet Explorer then go to Tools menu (press “F10″ key once to active menu bar) and then click on Internet Option a configuration page will be opened
- Click on Programs tab then click on Manage Add-ons, now you’ll get a window which have listed all the installed add-ons.
- Now disable the pcsupportmessage.com add-on, also disable all the unknown / unwanted add-ons from this list.
- Open Internet Explorer. Click on Tools menu (Press “F10” key once to active the menu bar), click on Internet Option. A internet option window will open.
- For IE9, IE10 users may click on Gear icon . Then click on tools.
- Click on Advanced tab then click on RESET button.
- Now you will get a new popup for confirmation, tick mark on Delete personal setting then click on RESET button on that.
- Now your Internet Explorer has been Restored to default settings.
- Now you will appear a popup stated “complete all the tasks”. After completion click on close button.
- Open Internet Explorer then go to Tools menu (Press “F10” key once to active the menu bar) and then click on Internet Option a configuration page will be opened, then click on General tab. Now look into under HOME PAGE Edit Box you got pcsupportmessage.com, replace it to www.google.com, then click on apply and close.
- Start Google Chrome, click on options icon (Located in very top right side of the browser), then click on Tools then, click on Extensions.
- You will get a configuration page which have listed all the installed extensions, remove pcsupportmessage.com extension. Also remove all the unknown / unwanted extensions from there. To remove them, click on remove (recycle bin) icon (as shown on screenshot)
- Open Google Chrome, click on menu icon and then click on settings
- Scroll down and click on “Show advanced settings…”option, after click on that you’ll appear some more options in bottom of the page. Now scroll down more and click on “Reset Browser setting” option.
- Now, Close all Google Chrome browser’s window and reopen it again.
Remove pcsupportmessage.com from Google Chrome homepage
- Start Google Chrome, click on options icon (Located in very top right side of the browser), click on Settings. You will get a configuration page.
- Under configuration page find a option named as “Open a specific page or set of pages” click on its Set Pages. Another window will come up. Here you will appear the bunch of URL’s under “Set pages”. Delete all them and then enter only one which you want to use as your home page.
2.5 Remove pcsupportmessage.com add-ons from Mozilla Firefox
Open Firefox and then go the Tools menu (Press “F10” key once to active Menu bar) click on Add-ons, you’ll get a page click on extensions from the left side pane. now look on right side pane you’ll get all the installed add-ons listed on there. Disable or Remove pcsupportmessage.com add-on, also disable all the unknown / unwanted add-ons from there.
2.6 Reset Mozilla Firefox
- Open Firefox and then go the Help menu (Press “F10” key once to active Menu bar)
- Go to Help menu then click on “Troubleshooting information
- You will get a page “Troubleshooting information” page, here you will get “Reset Firefox” option in the right side of the page.
- Click on Reset Firefox option and then follow their instructions to reset firefox.
- Mozilla Firefox should be Restored.
Remove pcsupportmessage.com from Mozilla Hompeage
- Open Mozilla Firefox, Click on Tools menu (If tools menu doesn’t appear then press “F10″ key once to active the menu bar) then go to Options, after that a configuration page will be opened, then click on General tab and then look on the very first section named as Startup. Under start-up you will see a HOME PAGE Edit Box, under this edit box you will see pcsupportmessage.com, please replace it with www.google.com, then click on apply and close.
- Restart Firefox Browser
3. To Remove pcsupportmessage.com from Startup
- Press “window key + R” (Flag sign key + R) you will get Run box then type “MSCONFIG into the run box then click on OK. You’ll get a msconfig window.
- In the msconfig window click on Startup tab, here you’ll get all the startup entries, so look on the list and then do Un-check the entries which is contains pcsupportmessage.com. Also Un-check all the others entries which you found unwanted. then click on OK to apply all the changes
Approach 2: Remove pcsupportmessage.com easily and automatically with the removal tool.
(This approach is offered in case you don't know how to remove pcsupportmessage.com manually.)
- There are 2 selections offered: click Save or Run to install the program. We recommend you to save it on the desktop if you choose Save for the reason that you can immediately start the free scan by using the desktop icon.
- After downloading, double click the downloaded file and follow the prompts to install the removal tool.
2. In order to install the removal tool, you need to give your permission by clicking Run.
Choose Continue to click to get the Install option
"I accept the EULA and Privacy Policy" needs to be chosen and then click INSTALL.
Show some patience. It will take a while to finish downloading the files.
Don't lose your opportunity to remove pcsupportmessage.com. Click Start New Scan/ Scan Computer to take action!
The scan process may cost more than half an hour. You don't have to stare at the scanning screen. You can walk away to have a rest or do something else as you pleased.
You must have waited for a long time for this option 'Fix Threats', you are free to click it to remove pcsupportmessage.com.
Best Tip Ever
As you can see and feel, pcsupportmessage.com plays many kinds of roles on your PC: ad-injector, malware-dropper, trouble maker, etc. There is no good reason to keep it, right? Time to remove it and fix your computer. You are free to download and install the powerful removal tool to help you out.
( Kris )
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