Information about Help2015@mail:
The same as CryptoWall, Bit Cryptor and CrytoLocker, Help2015@mail is another ransomware which targets popular file formats like images, videos, documents, text, audio and other files in the infected PC and then makes them temporarily unreadable via encryption. Every time you log in the windows, Help2015@mail pops up to request a ransom fee ($500 USD ) to recover the files. Help2015@mail is designed specifically to make damages and gain immoral benefits from online users. You may fail to open every encrypted files after the attack of Help2015@mail for every time you try to open them, notification" Windows can't open this file because the file appears to be damaged, corrupted, or is too large" pops up.
Does follow the instructions to pay the ransom fee help you get your encrypted files back? I am afraid not. To further scare computer users, Help2015@mail also sets a deadline for guaranteed recovery to urgent people to pay within 10 days. However, the fact is that most victims lost both their money and files after the payments. Therefore, paying the fee is not recommended unless you absolutely must. For the safety of your operating system and personal data, take action to remove Help2015@mail and all other related computer threats from your computer completely and next time make sure you backup all your important files.
Two effective methods to remove Help2015@mail once and for all
Method one: Remove Help2015@mail manually
Method one: Remove Help2015@mail manually
Step 1: reboot your computer into safe mode.
Kindly reminder: Remove all media such as floppy drive, cd, dvd, and USB devices. Then, restart the computer.
Boot in Safe Mode with Networking on Windows XP, Windows Vista, and Windows 7 system
a) Before Windows begins to load, press F8 on your keyboard.
b) It will display the Advanced Boot Options menu. Select Safe Mode with Networking.
Start computer in Safe Mode with Networking using Windows 8
a) Before Windows begins to load, press Shift and F8 on your keyboard.
b) On Recovery interface, click on 'See advanced repair options'.
c) Next, click on Troubleshoot option.
d) Then, select Advanced options from the list.
e) Lastly, please choose Windows Startup Settings and click on Restart. When Windows restarts, you will be send to a familiar Advanced Boot Options screen.
f) Select Safe Mode with Networking from the selections menu.
And then, please wait the loading until the system enters into safe mode.
Step 2: click on ‘start’ and input ‘regedit’
Step 3: find HKEY_MACHINE, enter it and select the two files like the screenshot and delete them.
Step 4: return to the desktop, delete the remnants.
Step 5: input ‘%temp%’ in the search box under the ‘start’ menu.
Step 6: select all items in the box and remove them.
Step 7: finally, restart your computer into normal mode.
(I will give you more information about the Help2015@mail which is helpful to delete the malware manually)
Associated Help2015@mail &n1bsp;Files:
%Temp%\
%MyDocuments%\
%WinDir%\Tasks\
C:\Windows\Temp\<random>.exe
%temp%\<random>.exe
C:\Program Files\<random>
File Location Notes:
%Windir% refers to the Windows installation folder. By default, this is C:\Windows for Windows 95/98/ME/XP/Vista/7/8 or C:\Winnt for Windows NT/2000.
%Temp% refers to the Windows Temp folder. By default, this is C:\Windows\Temp for Windows 95/98/ME, C:\DOCUMENTS AND SETTINGS\
%MyDocuments% refers to the Documents folder for your user profile. By default, this is C:\Documents and Settings\
Associated Help2015@mail Windows Registry Information:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "" = "%AppData%\.exe"
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run "" = "%AppData%\.exe"
Step 1: Please click this download icon below to install SpyHunter.
Step 2: Now, I will help you install SpyHunter step by step.
After you finish downloading, perform the file and click ‘Run’ icon.
Then accept the license agreement and click on ‘Next’.
Next, the setup process will perform automatically until it finishes.
Finally, you should start the antivirus and scan your computer completely.
If you find threats below, delete them.
Note: Help2015@mail is a harmful bug needs to be removed immediately. Manually removal is a complex and tough task only suggested to advanced computer users. If you are not so professional on computer and cannot solve the problem manually, you are recommended to using Spyhunter Anti-malware to remove Help2015@mail for you easily and quickly. Furthermore, Spyhunter can block the malware and protect your computer from being attacked. Download Spyhunter to keep your computer from many computer invaders now.
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run "
Method two: Remove Help2015@mail ransom with SpyHunter
Step 1: Please click this download icon below to install SpyHunter.
Step 2: Now, I will help you install SpyHunter step by step.
After you finish downloading, perform the file and click ‘Run’ icon.
Then accept the license agreement and click on ‘Next’.
Next, the setup process will perform automatically until it finishes.
Note: Help2015@mail is a harmful bug needs to be removed immediately. Manually removal is a complex and tough task only suggested to advanced computer users. If you are not so professional on computer and cannot solve the problem manually, you are recommended to using Spyhunter Anti-malware to remove Help2015@mail for you easily and quickly. Furthermore, Spyhunter can block the malware and protect your computer from being attacked. Download Spyhunter to keep your computer from many computer invaders now.
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