Your PC Fixer

12/20/2016

Remove helpsupport.usa.cc Pop-up and Free Your Safari

What a Troublemaker Helpsupport.usa.cc is!


Helpsupport.usa.cc pop-up actually is a tech support scam used to help the swindlers to promote their services or products. If you are stuck at the same nuisance, you may always get a Mac Security Warning pop-up with the URL pointing to Helpsupport.usa.cc/index.html locking up your screen and claiming that you need a password to login in. Its background will be a BSoD warning reporting: "The problem is caused by an unusual activity performed on this machine. Error code: KSCQF. Call customer support number 1-866-711-4990 and share this code with the agent…". Never be fooled!


  1. helpsupport.usa.cc:80 can make changes to your Safari settings or run bad codes without approval.
  2. It tends to trick you into contacting certain support with scaring message.
  3. It causes lots of pop-ups and spares no effort to usurp your control over the browser.
  4. It may run interference for other malicious programs that badly weaken your Mac performance.

With Helpsupport.usa.cc phishing scam performing malicious actions on your computer, you will definitely fail to enjoy an optimal browsing. To avoid unnecessary troubles, you are suggested to act at once and finish a complete scam removal. The following steps will be helpful.

Plan A: Get Rid of Helpsupport.usa.cc Automatically with MacKeeper


MacKeeper is recommended for its features:

Cleaning: Effective cleaning utility software for Mac

Optimization: Speed up you Mac and maximize its efficiency/Get the latest versions of your apps.

Data Control: Powered toolbox (Data Encryptor, Default Apps, Files Recovery and Backup etc)/Easily Hide your private files.

Security: Protect your Mac from all sorts of threat; Protect your Mac from Thieves.

Geek on Demand: 24/7 Apple Certified Support Professionals


Step 1. Download malware security suite - MacKeeper to your Mac.

Step 2. After activating this suite, you could enable Internet Security and anti-theft features to deal with the target malware.



Step 3. Scan your Mac and fix the issue.

With Geek on Demand feature on MacKeeper, you could contact an operator for asking technical related questions or troubleshooting other problems which are not directly related to Mackeeper if you need any help.

 

Plan B: Free Your Mac from Helpsupport.usa.cc Manually


Step 1. Quit the app that generates the malicious processes

Choose Force Quit from the Apple menu, or press Command + Option + Esc together to open the Force Quit Applications window to do this.



Step 2. Uninstall unwanted/suspicious application that might be the initiator of the evil


Step 3. Access hidden Library folder, locate junk files and then delete them

a) To access the ~/Library folder, hold down the Option key while looking at the Go menu in Finder.


b) Delete related files. You need to check numerous system folders for obscure files such as:
/System/Library/Frameworks/v.framework
/System/Library/Frameworks/VSearch.framework
/Library/PrivilegedHelperTools/Jack
/Library/InputManagers/CTLoader/
~/Library/Internet Plug-Ins/TroviNPAPIPlugin.plugin
/Applications/SearchProtect.app
/Applications/InstallMac
~/Library/Application Support/com.genieoinnovation.Installer/

And some of the file names may vary. You can narrow the search to specific folders or search your whole Mac

Step 4. Reset Safari

a) Open your Safari browser from the dock.
b) Click on Safari in your Safari menu at the top of your screen.
c) A drop-down menu will now appear. Choose the option labeled “Reset Safari…”


(Care must be given when you are following this step. Don't empty your Trash until you've determined that everything is working OK, in case you need to restore something you deleted by accident.)

Special Tips :

Anything taking a hand in your browsing and messing up things like Helpsupport.usa.cc should be stopped timely. If you are puzzled by the manual removal steps, you could think about running a scan for this malware with MacKeeper.

The recommended free scanner is for malware detection only. If you need its automatic removal function after it detects the threats, you could consider paying for and activating the removal function to fix the issue efficiently!

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