Your PC Fixer

6/03/2017

Best Way to Remove windowshelp29.info Tech Scam


What is windowshelp29.info?


Recently, our technical teammates detected a phishing website called windowshelp29.info, it disguises itself as a windows tech support website to cheat users’ money. Thus windowshelp29.info should be regarded as a online PC support scam of getting illegal revenue.

How dose windowshelp29.info harm your computer?


We found that it has the strong ability of infecting all web browsers including Edge, Chrome, IE and Firefox , once your web browsers is hijacked, you will be misled to the websites it wants you to see when you are visiting any web pages, then you will find a security alert is compulsively displaying on your screen with the scary content, it says that a system error or virus and computer bugs is detected on your PC, you computer is seriously at the risk.

What will come up next is to induce you to call the number it provides if you believe what  it claims, it threatens you that your computer safety even your privacy will be more and more dangerous if you don’t make the call for fixing the "problems". In case you dial the number , the fake technician will convince you that the warning is true and they are able to help you.

So far the fake technician have successfully broken your psychological defense, and you are totally enmeshed in the trap they designed, therefore the scammer can remotely control your computer without your permission and show you more system threats and problems and claims that it is urgent, then he/she asks for $200-$500 expense to provide tech service to fix the infected PC.

However, you will regret you pay the money since it is not helping at all, instead it cheats you money and cause more issues to your system. It s very common to see spam websites like windowshelp29.info. What we need to do is never trust them. To bring health to your PC and guarantee your privacy safety, please follow the remove instruction to get rid of it.


Guide to Remove Windowshelp29.info Completely 


Method one: (For PC)Automatically remove Windowshelp29.info pop-ups

Method two: (For Mac)Automatically remove Windowshelp29.info pop-ups

Method three: Manually get rid of Windowshelp29.info completely


Method One:(For PC) Remove Windowshelp29.info With SpyHunter


SpyHunter is a reputable and professional anti-virus program which is typically developed by a group of experienced computer technician to block and eliminate any insidious program and viruses which tend to compromise the system. You can follow the detailed instructions to install SpyHunter anti-virus program.


Step One: Download SpyHunter by clicking the icon as below.



Step Two: Please run this installer once the download is finished.



Step Three: Please tick the “I accept the license agreement” and click Next.


Step Four: Please click Finish button once the installation completes.


Step Five: Under Malware Scan tab, PC users could choose Start New Scan(Recommended), Custom Scan, Disabled Program, Backup and Exclusions. SpyHunter will start to scan the computer and locate threat on your computer after selecting Start New Scan.


Step Six: When the scan is done, you can click Fix Threats completely on your computer. All the threats including Windowshelp29.info, adware and other PC infections hiding in your computer will be removed completely, you can check each scan and its brief information.




B. (For MacAutomatically Get Rid of Windowshelp29.info With MacKeeper



Powerful MacKeeper to clean, protect and optimize your Mac:





Clean your Mac: Safely remove massive volumes of junk from your Mac.
scan

optimize

Secure your Mac: Protect your Mac from spyware, data loss and even theft.
Optimize your Mac: Check for the latest available versions for your apps.
Protect data on your Mac: Prevent unwanted access to your confidential files.
Get expert assistance: MacKeeper tech experts are ready to assist you 24/7.


Method three: Manually get rid of Windowshelp29.info completely



Step One: Eliminate Windowshelp29.info From the Browsers.

For Microsoft Internet Explorer

1. Run Microsoft Internet Explorer.

2. Click Tools, click Manage Add-ons.
3. Click Toolbars and Extensions tab.

4. Right click Windowshelp29.info process and then select Disable option to stop its running.

For Mozilla Firefox

1. Click Firefox button on the on the upper left corner of the browser.

2. Click Add-ons, click Extensions.


3. Locate Windowshelp29.info from the extension list and then click Remove button to eliminate it.

4. Go to Plugins, select Disable option.

For Google Chrome

1. Run Google Chrome firstly.

2. Click Customize, click Tools, go to Extensions.



3. Locate Windowshelp29.info and then click the Recycling Bin to eliminate it.

Step two: remove spam programs added by Windowshelp29.info from Windows.

(Tips: please make sure that you are under administrator account so that you have the privilege to access this function.)

Guide for accessing Control Panel in Windows 7

– click on the Start button which can be found on the bottom left corner of the screen.
– Please click on the Control panel to get access



- Search for the suspicious names which were installed lately by arranging them chronologically.
– Click on the Uninstall button to remove the suspicious program related with Windowshelp29.info
– please click OK to proceed if encountering confirmation



Guide for accessing Control Panel in Windows 8

– open your PC and get into administrator account, before you launch on the desktop, input ‘Control Panel’ in the search bar, then click ‘search’.
– Please click on the Control panel to get access


Find out dubious programs added by Windowshelp29.info and uninstall them completely 



Step three: Show up Folder Options from Control Panel. Check the box of "Show hidden files and folders" and uncheck "Hide protected operating system files (Recommended)", then click "OK".



Locate and delete Windowshelp29.info associated files
%AppData%\Protector-[random].exe
%appdata%\npswf32.dll
%appdata%\Inspector-[rnd].exe

Step four: Go to the Registry Editor, remove all Windowshelp29.info registry entries listed here:




HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MpCmdRun.exe
HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MpUXSrv.exe
HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MSASCui.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon\”Shell” = “[random].exe”

Attention: If you use manual way to remove Windowshelp29.info, you may encounter more difficulties. Manually removing Windowshelp29.info asks for patience and caution, for any mistake can make your important data lose. Therefore, it is unwise for you to manually remove Windowshelp29.info. The better way for you is to install Anti-Malware program SpyHunter or MacKeeper to deal with Windowshelp29.info. You can avoid the danger and risk by downloading SpyHunter.



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