Your PC Fixer

3/29/2018

Best Way to Remove support.windows.com Scam Page

Recently, there are some computer users browser homepage was changed to support.windows.com without their permission. In this post, there will be the removal guide for reference.

Information of support.windows.com


support.windows.com is a bogus warning pop-up which can appear on your browser after your computer gets infected with adware or potentially unwanted program. Once gets into the computer, support.windows.com will change the browser setting. When you open the browser, support.windows.com will pop up automatically on your browser without any consent. It will show the message which states that suspicious activity is found on your computer and it offers the number like 877-358-2230 to call for help from the so-called technician. However, the message by support.windows.com cannot be trusted.


Misleading applications such as fake antivirus scanners or bogus disk defragmenters are designed to mislead users into thinking that their computer has serious problems that must be fixed by paying for a license of the software. For example, a fake antivirus scanner may perform fake scans of the hard disk and then report multiple non-existent threats. To remove the threats, the misleading application tells the user to purchase a license for the software which may amount to anything from forty to one a hundred dollars plus, depending on whether a "support" package is purchased or not.

support.windows.com will also offer number to call for help from the so-called technicians. If you call the number, it may cost you a lot of telephone rate. The salesman may also ask you to purchase unwanted service. To get back your default browser and protect your computer, you need to remove support.windows.com from your computer completely. You can follow the guide below to continue. Here it is suggested to scan your computer with a powerful antivirus program like Spyhunter to check out the problem and remove viruses.  


Guide to Remove support.windows.com Completely 


Method one: (For PC)Automatically remove support.windows.com pop-ups

Method two: (For Mac)Automatically remove support.windows.com pop-ups

Method three: Manually get rid of support.windows.com completely


Method One:(For PC) Remove support.windows.com With SpyHunter


SpyHunter is a reputable and professional anti-virus program which is typically developed by a group of experienced computer technician to block and eliminate any insidious program and viruses which tend to compromise the system. You can follow the detailed instructions to install SpyHunter anti-virus program.


Step One: Download SpyHunter by clicking the icon as below.



Step Two: Please run this installer once the download is finished.



Step Three: Please tick the “I accept the license agreement” and click Next.


Step Four: Please click Finish button once the installation completes.


Step Five: Under Malware Scan tab, PC users could choose Start New Scan(Recommended), Custom Scan, Disabled Program, Backup and Exclusions. SpyHunter will start to scan the computer and locate threat on your computer after selecting Start New Scan.


Step Six: When the scan is done, you can click Fix Threats completely on your computer. All the threats including support.windows.com, adware and other PC infections hiding in your computer will be removed completely, you can check each scan and its brief information.




B. (For MacAutomatically Get Rid of support.windows.com With MacKeeper



Powerful MacKeeper to clean, protect and optimize your Mac:





Clean your Mac: Safely remove massive volumes of junk from your Mac.
scan

optimize

Secure your Mac: Protect your Mac from spyware, data loss and even theft.
Optimize your Mac: Check for the latest available versions for your apps.
Protect data on your Mac: Prevent unwanted access to your confidential files.
Get expert assistance: MacKeeper tech experts are ready to assist you 24/7.


Method three: Manually get rid of support.windows.com completely



Step One: Eliminate support.windows.com From the Browsers.

For Microsoft Internet Explorer

1. Run Microsoft Internet Explorer.

2. Click Tools, click Manage Add-ons.
3. Click Toolbars and Extensions tab.

4. Right click support.windows.com process and then select Disable option to stop its running.

For Mozilla Firefox

1. Click Firefox button on the on the upper left corner of the browser.

2. Click Add-ons, click Extensions.


3. Locate support.windows.com from the extension list and then click Remove button to eliminate it.

4. Go to Plugins, select Disable option.

For Google Chrome

1. Run Google Chrome firstly.

2. Click Customize, click Tools, go to Extensions.



3. Locate support.windows.com and then click the Recycling Bin to eliminate it.

Step two: remove spam programs added by support.windows.com from Windows.

(Tips: please make sure that you are under administrator account so that you have the privilege to access this function.)

Guide for accessing Control Panel in Windows 7

– click on the Start button which can be found on the bottom left corner of the screen.
– Please click on the Control panel to get access



- Search for the suspicious names which were installed lately by arranging them chronologically.
– Click on the Uninstall button to remove the suspicious program related with support.windows.com
– please click OK to proceed if encountering confirmation



Guide for accessing Control Panel in Windows 8

– open your PC and get into administrator account, before you launch on the desktop, input ‘Control Panel’ in the search bar, then click ‘search’.
– Please click on the Control panel to get access


Find out dubious programs added by support.windows.com and uninstall them completely 



Step three: Show up Folder Options from Control Panel. Check the box of "Show hidden files and folders" and uncheck "Hide protected operating system files (Recommended)", then click "OK".



Locate and delete support.windows.com associated files
%AppData%\Protector-[random].exe
%appdata%\npswf32.dll
%appdata%\Inspector-[rnd].exe

Step four: Go to the Registry Editor, remove all support.windows.com registry entries listed here:




HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MpCmdRun.exe
HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MpUXSrv.exe
HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MSASCui.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon\”Shell” = “[random].exe”

Attention: If you use manual way to remove support.windows.com, you may encounter more difficulties. Manually removing support.windows.com asks for patience and caution, for any mistake can make your important data lose. Therefore, it is unwise for you to manually remove support.windows.com. The better way for you is to install Anti-Malware program SpyHunter or MacKeeper to deal with support.windows.com. You can avoid the danger and risk by downloading SpyHunter.



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