Your PC Fixer

4/09/2015

How to Stop Pc-support-messages.com Pop-up - Remove Pc-support-messages.com Redirect

"pc-support-.messages.com pops up and says: Suspicious activity found on your computer...." Recently, there are some computer users browser homepage was changed to Pc-support-messages.com without their permission. In this post, there will be the removal guide for reference.

Information of Pc-support-messages.com


Pc-support-messages.com is a bogus warning pop-up which can appear on your browser after your computer gets infected with adware or potentically unwanted program. Once gets into the computer, Pc-support-messages.com will change the browser setting. When you open the browser, Pc-support-messages.com will pop up automatically on your browser without any consent. It will show the message which states that suspicious activity is found on your computer and it offers the number to call for help from the so-called technician.



However, the message by Pc-support-messages.com cannot be trusted. If you call the number, it may cost you a lot of telephone rate. The salesman may also ask you to purchase unwanted service. To get back your default browser and protect your computer, you need to remove Pc-support-messages.com from your computer completely. You can follow the guide below to continue. Here it is suggested to scan your computer with a powerful antivirus program like Spyhunter to check out the problem and remove viruses.  

Instrcution to remove Pc-support-messages.com

Method 1: Manual removal


Step 1: Press CTRL+ALT+DEL or CTRL+SHIFT+ESC to open Windows Task Manager and close all the related running processes.

  


Step 2: Remove Pc-support-messages.com from control panel.

1) On the Start menu (for Windows 8, right-click the screen's bottom-left corner), click Control Panel.

 


Windows Vista/7/8: Click Uninstall a Program.
Windows XP: Click Add or Remove Programs.


2) When you find the program Pc-support-messages.com, click it, and then do one of the following:

Windows Vista/7/8: Click Uninstall.
Windows XP: Click the Remove or Change/Remove tab (to the right of the program).


Step 3: Reset your browser setting

Firefox:
In the drop-down list of Firefox, go to Help and click on Troubleshooting Information.
Click on the Reset Firefox button to reset it.




Google Chrome: 
Click on the Chrome menu on the right of toolbar and then select Settings.
Scroll down to the bottom to click Show advanced settings.
Go down to the bottom and click Reset browser settings to reset Google Chrome to its default setting.



IE: 
Click Tools on the up right corner and select Internet Options.
Click on Advanced tab, press Reset button to reset IE to its default settings.



Step 4: Go to the Registry Editor and remove all the infection registry entries listed here:

(Steps: Hit Win+R keys and then type regedit in Run box to search)





HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\TabbedBrowsing "NewTabPageShow" = "1"
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main "Start Page" = "http://www.<random>.com/?type=hp&ts=<timestamp>&from=tugs&uid=<hard drive id>"
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes "DefaultScope" = "{33BB0A4E-99AF-4226-BDF6-49120163DE86}"

Method 2: Automatic Removal with SpyHunter



SpyHunter is a world-famous real-time malware protection and removal tool, which is designed to detect , remove and protect your PC from the latest malware attacks, such as Trojans, worms, rootkits, rogue viruses, browser hijacker, ransomware, adware, key-loggers, and so forth. 

Step 1: Press the following button to download SpyHunter.


Step 2: InstallSpyHunter on your computer.





Step 3:  Scan computer now!

Step 4:  Select all and then Remove to delete all threats.


Note: Manual removal is very difficult. If you don’t have sufficient expertise in dealing with the manual removal, it is suggested to Install Spyhunter to remove viruses safely and quickly. 

No comments:

Post a Comment