Your PC Fixer

3/13/2015

Remove WhiteSkyServices.com Redirect - Stop FCPS Extension Pop-up

Recently, there are many computer users complain about whiteSkyServices.com:

When I launch Chrome, I am getting a 2nd window from hXtp://comcast.whiteskyservices.com/partnerportal/comcast/extensions/chrome/install.aspx asking me to install a Chrome Extension to make Chrome play nice with Comcast's xFinity Constant Guard Protection. There's no such extension listed on Chrome's extensions site. Can anyone advise as to its legitimacy? If it is a phishing expedition or worse, how do I kill what's spawning the tab asking me to install it?

I think the name of the hijacker issearch.whiteskyservices.com. It continues to redirect me away from Google, etc.

A second tab opens once Chrome starts calling to install the WhiteSkyServices update for Chrome. Is it phishing? Is my computer infested? What can I do to kill it for good? How do I get rid of whiteSkyServices.com tab that appears every time I open chrome

Why do I keep getting a pop-up that wants to install FCPS Extension for Chrome??Is this a Google product or something associated with my Comcast account?  It seems that it will change my browser to "White Sky". ????

In this post, there will be the removal tips for reference.


Information of WhiteSkyServices.com


WhiteSkyServices.com is an malicious webpage which can be classified as a type of adware. This redirect infection can infiltrate into your computer along with the free application that you download from the Internet.It can also appear when you click on malicious links or open spam email attachment. Once WhiteSkyServices.com gets into the compuetr, it can compromise your browser and modify browser setting automatically without your permission.When you open the browser, WhiteSkyServices.com will pop up on your browser automatically without your permission.

WhiteSkyServices.com keeps asking you to install the unwnated extension by stating to enhance your browsing experience. However, you should not believe  in it. The downloaded application is capable to display lots of annoying commercial advertisements on your browser.It can highlight some words on your webpage and display related pop-up ads.It is suggested to remove WhiteSkyServices.com from the computer as soon as possible to avoid further damage.

Guide to remove WhiteSkyServices.com 


Method 1: Manual removal


Step 1: Stop related running processes in Windows Task Manager first.

Press CTRL+ALT+DEL or CTRL+SHIFT+ESC or Press the Start button->click on the Run option->Type in taskmgr and press OK.

 

Step 2: Remove any infection related program from Control Panel.

Windows 8

1. Press Win+R.
2. Type in control panel and click OK.
3. Select Uninstall a program.
4. Remove the related programs.

Windows Vista and Windows 7

1. Open the Start menu.
2. Click Control Panel and click Uninstall a program.
3. Remove the related programs.


Windows XP

1. Open the Start menu.
2. Click Control Panel and then click Add or Remove Programs.
3. Uninstall related programs.




Step 3: Remove WhiteSkyServices.com extension or add-ons from your browsers.

Internet Explorer

Open the desktop, and then tap or click the Internet Explorer icon on the taskbar.
Tap or click the Tools button Tools button, and then tap or click Manage add-ons.
Under Show, tap or click All add-ons, and then select the add-on you want to delete.
If the add-on can be deleted, you'll see the Remove option. Tap or click Remove and then tap or click Close.


Google Chrome

Click the Chrome menu Chrome menu on the browser toolbar.
Click Tools.
Select Extensions.
Click the trash can icon Remove an extension from Chrome by the extension you'd like to completely remove.
A confirmation dialog appears, click Remove.



Mozilla Firefox

Click the menu button  New Fx Menu and choose Add-ons. The Add-ons Manager tab will open.
In the Add-ons Manager tab, select the Extensions or Appearance panel.
Select the add-on you wish to disable.
Click its Disable button.




Step 4: Show all hidden files and clean all the malicious files.

(1).Click the Start button and choose Control Panel, clicking Appearance and Personalization, to find Folder Options then double-click on it.
(2).In the pop-up dialog box, click the View tab and uncheck Hide protected operating system files (Recommended).

 

Step 5: Go to the Registry Editor, remove all WhiteSkyServices.com registry entries listed here:



HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MpCmdRun.exe
HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MpUXSrv.exe
HKEY_LOCAL_MACHINE\software\microsoft\Windows NT\CurrentVersion\Image File Execution Options\MSASCui.exe


Method  2:  Remove with SpyHunter



Step 1: Click the following button to download SpyHunter.

 

Step 2: Save it into your computer and click on the Run choice to install it step by step.

Step 3: Scan the computer and delete all threats.

Note: Manual removal refers to key parts of computer system. If you don’t have sufficient expertise in dealing with the manual removal. Install Spyhunter can be your better choice.

2 comments:

  1. spy hunter took care of it malwaresbytes missed it

    ReplyDelete
  2. A very good Cyberguru you can reach,reliable,Trust worthy and Active via gmail globalhack247@gmail.com   * Its both public and private information. It goes beyond what one source can do for you or what search engines can give you. You'll have access to public records, social media analysis, a all round internet research, court public records, arrest records, cell phone data (both open public and exclusive repositories ), driving information plus more.

    CONTACT for deals and inquiries: globalhack247@gmail.com  

    ReplyDelete